Privacy notice
This privacy notice explains how we use the information you share when you submit a request or message our support team. We aim for clarity, respect, and only what’s needed to help you.
Information we collect
When you request an experience or contact support, you may provide details like your name, email, phone number, preferred date, group size, and message content. We use this to understand your request and respond appropriately.
How we use your information
We use your information to: confirm availability, communicate next steps, coordinate scheduling details, and answer questions. If you opt in to updates, we may email you about your request.
Access and sharing
We only share relevant details with the parties involved in coordinating your experience when needed to fulfill your request. We don’t sell your personal information.
Your communication choices
You can update your preferences by contacting support. If you no longer want updates about a request, we’ll help adjust your email communications accordingly.
Retention & care
We keep request-related information only as long as needed to manage your inquiry and provide support, and we handle it with appropriate safeguards.
Questions about privacy
If you have questions or want help with privacy-related requests, contact our support team and we’ll respond with clarity.
Contact support